Data Protection
Crex places the highest priority on the privacy of users in Bangladesh. On this page, we clearly explain how your personal information is collected, used, and protected.
Policy Details
When you register on the crex platform, we collect your name, email address, mobile number, and date of birth. National ID or passport information may be required for account verification, and it is stored with complete security. Payment method details are collected during financial transactions; however, full card numbers or bank account details are not stored on our servers. When you use our platform, your device type, browser information, and IP address are automatically logged, which is used to ensure security. All collected information is used solely for service delivery, account protection, and fulfilling legal obligations.
All your personal information is stored on secure servers using industry-standard SSL encryption technology. We use firewalls, regular security audits, and two-factor authentication to prevent unauthorized access. Data backups are taken regularly, and only authorized personnel can access information for specific purposes. Even after your account is closed, certain information may be retained for a specified period as required by law. If any suspicious activity is detected in relation to data security, we immediately notify the affected user.
Crex never sells your personal information to advertisers or third parties. Limited data may be shared with trusted payment gateway partners for payment processing, and they are equally bound to uphold the same privacy standards. Information may be disclosed as a legal obligation in response to valid requests from law enforcement agencies or regulatory authorities in Bangladesh. In any such data sharing, we always provide only the minimum information necessary. All of our partner organizations comply with international data protection standards.
Our platform uses cookies to enhance your browsing experience, helping to maintain login sessions and remember your preferences. Analytical cookies help us understand how users interact with the platform, which is used to improve service quality. You can disable cookies at any time from your browser settings, though this may limit some features. We do not use any third-party advertising tracking cookies. Session cookies are automatically deleted as soon as the browser is closed.
Every user on crex has the right to view, correct, and request deletion of their personal information. You can update your profile information at any time from your account settings. If you request data deletion, we will erase all information within the designated timeframe, except where required by legal obligations. If you wish to opt out of marketing communications, you can unsubscribe at any time. For any privacy-related questions or concerns, please contact our support team.
Your Security Guaranteed
If you have further questions about the privacy policy, visit our FAQ page or open an account directly to start your safe gaming experience with crex.